Legal & Policies

Inner Wellness Psychiatric Care - Legal & Policies

Welcome to Inner Wellness Psychiatric Care PLLC. Your trust, privacy, and safety are central to the care we provide. The following policies outline how your information is protected and how services are delivered.

Privacy Policy

Inner Wellness Psychiatric Care respects and protects your privacy. All personal and health information is handled in accordance with HIPAA and applicable federal and state laws.

Information collected is used only to:

• Provide clinical care
• Coordinate treatment
• Process billing and insurance claims
• Improve the quality of services

We do not sell or share your information. Information is only disclosed when required by law or for treatment, payment, or healthcare operations.

If this website uses cookies or analytics, they are used solely for site performance and are never linked to your medical record.

For privacy-related questions, please contact:kencalada@innerwellnesspsychiatry.com561-621-2903

Terms of Use & Disclaimer

This website is intended for informational purposes only. Content provided does not replace medical advice, diagnosis, or treatment from a licensed healthcare provider.

Use of this website, messaging, or submitting forms does not establish a patient-provider relationship.

Emergency Notice: If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately.

Inner Wellness Psychiatric Care is not responsible for content on external websites or third-party links.

Payment & Refund Policy

Payment is expected at the time of service unless otherwise arranged.

Refunds are limited and may be issued only in cases of:

• Duplicate charges
• Billing errors
• Insurance overpayments
• Prepaid sessions canceled with appropriate notice

Refunds are not provided for:

• Missed or late-canceled appointments
• Completed services
• Co-pays, deductibles, or coinsurance
• Administrative or documentation fees

Refund requests must be submitted in writing. Approved refunds are processed within 10-15 business days.

Telehealth Notice

Inner Wellness Psychiatric Care offers secure telehealth services to improve access and convenience.

Patients are responsible for:

• Using a private and secure location
• Ensuring a stable internet connection
• Using a secure device

While telehealth is effective for many concerns, it may not be appropriate in all situations.

Telehealth is not appropriate for emergencies.If you are in crisis or need immediate care, call 911 or go to the nearest emergency room.

Non-Discrimination Policy

Inner Wellness Psychiatric Care complies with all applicable federal civil rights laws, including Section 1557 of the Affordable Care Act.

We provide care without discrimination based on:

• Race or color
• National origin or language
• Sex, gender identity, or sexual orientation
• Age
• Disability
• Religion

Medical Disclaimer (Website & Educational Content)

All educational materials, blog posts, and resources on this website are for informational purposes only.

They are not intended to replace:

• Medical advice
• Diagnosis
• Treatment

For personal health concerns, please consult with a licensed healthcare provider.